FAQ

Would you like to enter the partnership program of holyart.com but you still have some doubts? Below you will find some answers. If you have more questions, please contact us via Email at affiliateprogram@holyart.com, or call us at +39 0522 1722250 (Monday-Friday 9.00-13.00 and 14.30-18.30).

Is there a minimum order to earn a commission?

Yes, in order to earn a commission the minimum order is 50€.

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My website is not online yet. Can I create an account anyway?

Unfortunately not. At the moment we accept only online websites.

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Can I see updated statistics about visitors and commissions?

On the control panel of your partnership account you can check all your visits, orders and payments.

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If I reference many visitors but none of them makes a purchase, do I earn a commission?

The commissions are calculated only with orders. Many visits won't give you any commission.

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In case a visitor places an order a few days after the first visit, do I still earn a commission?

Yes, you do. Our partnership system keeps a record of the visitors coming from the affiliate websites for 30 days.

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If a visitor clicks on article x from my website but then orders article y, do I earn a commission?

Yes you do. You receive a commission for any order placed through your website.

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If a visitor clicks on article x from my website but then orders more, how do you calculate my commission?

The commission you earn is calculated from the total of all ordered articles. For further information about percentages, visit the page "how it works".how it works"

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Do I need a VAT number?

No, you don't. You need a VAT number only in case your company is considered a legal person.

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Is there an anti-fraud system?

Yes, the system is able to detect any incorrect behaviour (for example fictitious transactions or traffic).

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I would like to link a product on my website but there is no material about it. What can I do?

You can use all the pictures and texts already provided for the partnership program. If you can't find what you need, you can request it by writing an email at affiliateprogram@holyart.com

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Keyword policy: do I have to use the text links provided by the brand Holyart.it?

Yes, you can only and exclusively use the text links provided for the partnership program. You are not allowed to use different and/or misleading texts; if you do, your account will be deleted from the partnership program.

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In order to use an image on my website, do I have to download it from the website and then upload it on my server?

No, you don't. We will provide you with the HTML codes to put directly on your web page.

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I noticed that there is the writing "@holyart.com" (watermark) on every picture. I don't like it, can I remove it?

No, you can't. It is strictly prohibited to use pictures without the watermark, modify or reproduce them even partially. For further information about "copyright" click here.

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I don't know the website holyart.com very well and I don't want to reference a poor quality website to my visitors. How can I find more information about holyart.com?

Holyart.it is the number one religious shop in Italy, and it sells exclusively on-line. We started out in 2006 and our warehouse, located in Italy, today has more than 10.000 articles. For more information you can click here or call us at +39 0522 1722250.

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